Withdrawals


Due to COVID-19, NBEO has temporarily relaxed registration deadlines and as well as rescheduling and withdrawal policies related to all exams given at the National Center of Clinical Testing in Optometry (NCCTO) in Charlotte, NC. For all other examinations, the deadlines on the NBEO exam calendar and policies are in effect.


In case of a withdrawal, the examination fee(s) less a service fee of up to $150 will be refunded if written notice of withdrawal is received by NBEO in accordance with the dates presented on the NBEO exam calendar.

Exam fees will be forfeited if a candidate does not take the examination or if the written/email notice of withdrawal is received by NBEO after the withdrawal deadline.

Notification of withdrawal must be in writing and emailed to nbeo@optometry.org. The request must include:

  • Full Name
  • OE TRACKER®
  • Examination
  • Test site
  • A note that you are requesting to be withdrawn from the examination



    Listed below are exceptions which typically occur outside of the control of the candidate or NBEO. With these types of situations, acceptable documentation would be required as proof to avoid the fee. Please call/email prior to registering for a change in exam date. Examples of an acceptable reason would be:

  • Unexpected accident
  • Illness
  • Death or illness of immediate family member
  • Flight cancellation
  • Weather related incidents (i.e., blizzard, storm that grounds transportation, etc.)
  • Military orders
  • Governmental regulations